"The best testimonials come unsolicited from our customers".

Here are a few comments from our customers:

•    Eric - My wife and I want to thank you again for your excellent work. You were polite, diligent, and extremely nice to meet. – Luke Hohmann 

•    Thanks for your follow through and commitment to do your very best! – Margaret Chirchill 

•    Eric:  I received your email!  You are the BEST!!  I am so happy that I have found a new resource (YOU) to help me with my household.  What would you think of me referring you in our newsletter for the other 93 households here?  I am on our HOA board and could possibly do that.  Let me know?? – Joan Samuels

•    Thank you for your response, you are very organized and detailed...I like that. – Sharon Alexander

•    Good Morning Eric, I verified that our Managing Director is pleased with the work that you did in our Small Conference Room, and all is well.  Thank you so very much for your willingness to work late in the interest of providing superb customer service! - Katherine Purchase

•    Thanks Eric, you did a fabulous job, just as I knew you would! - Janine Johnson

•    Thanks Eric, The fences and sidewalk look so….. nice. - Margaret Chirchill

•    Hi Eric, The fence looks just great and a couple of the neighbors have been over to look at.  Three of us here
  at the complex have great fences thanks to you! - Ethel Osser

•    Hi Eric, Thank you for doing such a good job.....It is "beautiful." - Linda Bell (Retrofitted existing kitchen cabinet to accept a dishwasher)

•    Thank you Eric for what you did today!  I am so impressed with how you conduct business.  I called, you came, it was done - all in the same day!  Your work was top quality, clean, timely, and I felt taken care of by a friend.  We went through my concerns and your recommendations of what to do and what was not needed were greatly appreciated. I was also impressed at the total invoice and didn't feel taken advantage of at all!  Plus - everything you do is computerized in your truck and no stone was left unturned!  It was the cleanest transaction I have ever experienced! Your son was also very impressive and extremely polite and it was the nicest thing for me to meet you both today.  Thank you for taking good care of me and I will be sure to keep your information as well as pass it on to everyone I know!  Thank you for what you do - it made a huge difference for me today! - Cristine Klag

•    Thank you so much for fixing the closet doors for me today. I am very happy with my "new" doors. I really appreciate your quick response and professionalism. - Ann Minooka

•    Hi Eric, Geoff did a great job at my house this morning.  Thank you for your help. Happy Holidays! - Nancy Quevedo

•    Hello Eric, I contacted you several months ago regarding a leak in our sunroom where the glass ceiling panes meet the roof line. I had not had any luck in finding someone who was willing or able to repair the leak. You came out to our house and studied the problem and determined the leak was from the roof, not the sunroom. You graciously contacted Los Gatos Roofing for me and convinced them to take on the task. It has taken them a couple of visits, but it seems they've finally solved the problem. Thank you so much for your help with solving that problem. I really appreciate your kindness and willingness to help. Now I have a couple of handyman jobs that I need help with. I'm hoping you have time in your schedule. We are not in any hurry...just whenever it is convenient for you. - Nancy Dow,

•    Hello Eric, Thank you for checking in! Yes, Shane did a great job for us and I am glad I found your company.

•    Hi Eric, It was a pleasure working with you and Ryan Ringo and I'll definitely keep you in mind for future projects! I appreciate your professional quotes and invoices. Ryan was a real nice gentleman and even meticulously cleaned up after himself - unlike most construction workers I've had doing projects for me! Happy Holidays! - Shelley Heim

•   Hi Eric, Ryan did a great job with the path lighting and the bathroom caulking and was able to get everything done very quickly. Thanks - Stephanie Bodoff

•    Eric, Everything came out great. The quality of your work far exceeded our expectations please feel free to use us as a reference. Thank you - Rex Fieck

•    Hello Eric, It is Friday.  Do you know if Ryan plans to come by today to paint the door and area by the pool equipment?  Also, he needs to work on the door leading out of the guest house, a rotted termite area, which he planned to replace with a piece of wood. Ryan has done a super job! Thank you - Judy Kalman
  

•    Eric, the shelves and the closet look great! I am really pleased.  Thanks so much....what do I owe you? - Rosemary Coates

•    Thank you, Shane did a great job. We will call again! - Diane Foley

•    Hi Elizabeth - What a fantastic job you have done at our Smoke River condo!!!  My husband and I stopped by there this morning - he hadn't seen the bathrooms in a more completed state - and he was very pleased with the job you, Eric and the Tool Time team have done!  I appreciate very much your making it so easy on us - and with fabulous workmanship and total professionalism!  Thank you very much for making it a pleasure to work with you!!!, Susan 9/22/08

•    Hi Eric, We're very pleased with the work you and Jordan did inside the house, and we love our patio roof. What a wonderful improvement. Jordan does excellent work. Thank you, and thank Jordan again for us, - Diana, 10/13/08

•    Hi Eric, This is Bill - Jody had to fly down to her dad's place. Steve did a great job on the fence.  Jody mentioned that you usually send an invoice via email.  Could you also copy me on my email when you send the invoice?  I'll send a check out to you as soon as I get the invoice.  Thanks for the great work and please thank Steve for us as well. - Bill, 10/13/08

•    Hi Eric, The patio looks beautiful!  George and Steve did a great job!  Shane built a new bench for over the pipes as the old one looked rather tacky!  I'm the envy of the neighborhood! Your workers always leave everything so neat and cleaned up at the end of the day. Ethel

•    Hi Eric, I'll put a check in the mail for you today.  I am so pleased with the patio!  Your fellows did a GREAT job.  I know that whatever the job that you do for me, it will be a top notch job! Thanks, Ethel 1/22/09

   

•    Hi, Eric, Nick did a wonderful job on the broom closet. It looks as if it has always been there. It's so much better than I expected and Nick is a lot of fun to have around. Thanks! Krista 3/20/09
  
  
  
•    Hi Eric, I dropped a check in the mail yesterday for this, thanks! And thank you for doing a great job, the guy you sent out was great.  (I think his name was Shane?) I have 1 additional quick, small project I'm hoping you guys can help with too. I just had two pretty heavy mirrors delivered that I need to have hung evenly above my fireplace.  It's going to require lining up some screws or bolts evenly for both of them, and hanging them side by side, centered, spaced equally apart, etc. Is that something you guys can help with?  Best regards, Tom - 3/21/09

•    Hi Eric, The check is our mailbox to go with the mailman today.  I wanted to thank you for the great work that was done at our house.  We will definitely call you for future work.  Your plumber (sorry, forgot his name!)  had some great ideas for redoing our little master bath.  As soon as everything is functional in this house we'll go for beautifying next!  I "caught" my neighbor writing down your contact information from your van yesterday.  We'll be sure to recommend you if any one asks. Thanks again, Nathalie - 3/23/09

•    Hello Eric, I have paid the invoice via paypal of the amount $89.00 (see below). Lastly, I just want to provide some feedback on the service. Shane did a great job in helping me install some exercise equipment in my garage. He was fast and efficient and even offered to fill the hour with other tasks which I gladly took him up on. He was personable, professional, courteous, and did an all around outstanding job.
  
  Your company has exceeded my expectations and I look forward to calling on your services in the future.
  
  Thanks again,
  
  Erik Verbeek - 3/18/09

•    Hi Eric, I just wanted to thank you and George for the great work you've done for us. The bathroom fan works perfectly and George did a fantastic job on the gutter installation and wall patching/painting.  Elizabeth did a great job keeping us up-to-date on everything; we really appreciate all her help.
  
  Needless to say, when we have other jobs to be done, we'll be contacting you.  In the future, I'll send you an e-mail describing the work we need done and suggest some dates for someone to come by.
  
  Thanks again for everything. Tell George that we hope that he's feeling better.
  
  Regards,
  Kim Washington
  

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Last modified: 10/20/09